Assessor Resource
PUAPOLGD013A
Develop productive working relationships
Assessment tool
Version 1.0
Issue Date: May 2024
This unit addresses the knowledge and skills required to build and maintain effective working relationships with a range of internal and external stakeholders.
It involves engaging stakeholders in the development of new ideas; modelling professional integrity; developing trust and confidence through the use of effective interpersonal skills, the prompt resolution of issues raised and keeping stakeholders informed; and maintaining effective networks with key people in relevant agencies.
This unit covers the competency required to develop and maintain productive working relationships in external and internal environments so that the work teams/groups can achieve planned outcomes that reflect community needs.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
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